In the event that you are not satisfied with the Lawson Industries product, you may return it with authorization. All returns are subject to a 25% restocking fee. Should you wish to return our product please call Customer Service at (800) 529-7664 ext. 2106.
You will be issued a RMA (Return Merchandise Authorization) number with authorization to make the return. Returns without authorization will be refused. All products must be returned in unused, new condition and in the original package.
Lost packages are the responsibility of the carrier and a claim must be filed with them. In cases of lost shipments, at customer’s request we will ship the product again and bill the customer. Upon notification from the carrier that the product has been located or notification that they were unable to locate the product and a credit has been issued to Lawson Industries, Inc., at that time, we will issue a refund or credit.
Refunds will be issued by the same method of payment used for the original purchase. Freight charges are non-refundable. No returns will be accepted after 30 days of sale.