Every effort is made by Lawson Industries to pack your order so that damage does not occur during shipping. Upon receipt of your shipment, please inspect it carefully for damage. Please note with carrier any problems or damage. Damage done to product due to handling during shipment is the responsibility of carrier, not Lawson Industries, Inc. If your shipment has concealed damaged or missing items, please notify Lawson Industries, Inc. immediately by calling Customer Service at (800) 529-7664 ext. 2106.
All claims relative to your order must be filed within 3 days of receipt of your shipment. You will be issued a RMA (Return Merchandise Authorization) number with authorization to make the return. Do not return damaged items without a RMA number from Lawson Industries, Inc. Returns without authorization will be refused.